Returns & Exchanges
At Oveja Negra™, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, you can return or exchange any unworn items with original tags within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, a prepaid shipping label will be sent to your email. Download and print the label to facilitate a smooth return process.
Pack Your Items
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Drop Off and Track
Drop off your package at any authorized carrier location. You will receive a notification and your refund or exchange once our warehouse inspects the return.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing